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Improving Small Business Operations

January 5, 2021 @ 9:00 am - 12:00 pm


Jan 5 – 28th2021
Tue and Thu for 4 weeks from 9:00 am – 12:00 pm

Employer Grant Funds Available! If you would like to find out if your employer is eligible to send their employees at no-cost (highly likely), contact Danielle Dupuis, Program Coordinator, at ddupuis@capecod.edu  prior to registering for this program. 

This 24-hour intensive eight-session program will train employers, particularly managers and leaders within the organization, on the logistics surrounding a comprehensive supply chain. Operating successfully today requires organizations to become much more involved with their suppliers and customers. Companies, especially small businesses, must pay closer attention to where materials come from, how suppliers’ products are designed, produced, and transported, and how their own products and services are produced and distributed to customers. Creating and executing a supply chain management strategy is critical. Special consideration will be given to the role of small businesses in this process.

This program will focus on the following core topics:

  • Purchasing and supply management, ethical, sustainable and strategic sourcing, cost and price analysis, and a thorough understanding of expense management. These are critical components of a company’s procurement and supply chain management strategy, and will help organizations in all aspects of the supply chain.
  • Finding ways to better match supply and demand to achieve optimal levels of cost, quality, and customer service to enable the organization to compete with other supply chains and maximize resource management.
  • Focusing on managing cost along with high levels of quality and responsiveness throughout the supply chain by learning Lean and Six Sigma.
  • Understanding how logistics create the flow of goods between supply chain partners, such that costs, service requirements, competitive advantage, and profits can be optimized.
  • Learning to create value for the services and products provided to end customer, which, in turn, provides benefits to the firms in the supply chain network. Process integration considers the sharing information and coordinating resources to jointly manage this process.

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the start of the course.


Zoom Virtual Meeting
MA United States


The Center for Corporate and Professional Education
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