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Google IT Support Professional Certificate Program

September 22, 2020 @ 6:30 pm - 9:00 pm

| $1899

Dates: Tues./Thur., Sep 22 – Dec 292020; 6:30 – 9:00 pm, 15 weeks
Cost: $1899 (Tuition assistance may be available to eligible participants.)

The IT Support Professional Certificate, developed by Google, can help people prepare for entry-level jobs in IT support in just 3 months!

The certificate offered at Cape Cod Community College consists of these six required courses:

  • Course 1: Technical Support Fundamentals
  • Course 2: The Bits and Bytes of Computer Networking
  • Course 3: Operating Systems and You: Becoming a Power User
  • Course 4: System Administration and IT Infrastructure Services
  • Course 5: IT Security: Defense Against the Digital Dark Arts
  • Course 6: Job Seeking from Strength (includes career coaching)

Through a dynamic mix of instructor-led live Zoom sessions, video lectures, quizzes, and hands-on labs and widgets, this program introduces learners to troubleshooting, customer service, networking, operating systems, system administration, and security. Along the way, participants will hear from Google employees with unique backgrounds and perspectives who started their careers in IT support. Participants will also have the opportunity to connect with local employers hiring for IT support positions.

This program is offered in a remote learning capacity. Zoom guidance and instructions will be provided in advance of the first session. Loaner laptops are available to participants in need of remote learning equipment to participate in this course.

Tuition assistance may be available to eligible participants. An IT pre-assessment activity will be required prior to acceptance into this course.


The Center for Corporate and Professional Education
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